客户体验参考资料-客户体验推广及培训专题材料

这是客户体验资料-客户体验推广及培训参考材料，是客户体验资料-客户体验推广及培训参考材料，包括如下的9种PPT、PDF课件材料：

10 Performance Management Best Practices.pdf

B2B Customer Experience Research Report_GB.pdf

Fast Food Restaurant In-store Experience Survey Report_GB（Fast Food Restaurant 案例）.pdf

IKEA In-store Experience Survey Report _GB（IKEA 案例）.pdf

Louis Vuitton Shopping Exp